OSO Privacy Policy

Effective Date: June 11, 2025

OSO Pest Control (“OSO,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.osopest.com. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may gather information about you in two principal ways:

  • Personal Data – Name, email address, and phone number that you voluntarily provide when you submit our contact form.
  • Derivative Data – Information automatically captured by our servers (e.g., IP address, browser type, operating system, access times, pages viewed).

2. How We Use Your Information

We use collected information to:

  1. Provide, operate, and manage our pest-control services.
  2. Respond to inquiries and deliver customer support.
  3. Improve and personalize our website and services.
  4. Send administrative communications such as confirmations, updates, and security alerts.

We do not charge cancellation fees.

3. Disclosure of Your Information

  • Legal Requirements & Protection of Rights – We may disclose information when required by law or to protect OSO’s or others’ rights, property, or safety.
  • Service Providers – Trusted third-party vendors (e.g., hosting, analytics) may access information solely to perform services on our behalf and under confidentiality obligations.

4. Tracking Technologies

We use cookies, web beacons, and similar tools to remember your preferences, understand how the Site is used, and enhance functionality. You can manage cookie settings in your browser; disabling cookies may affect Site performance.

5. Third-Party Websites

Our Site may link to external websites. We are not responsible for the content or privacy practices of those sites. Review their policies before providing personal information.

6. Security

We employ administrative, technical, and physical safeguards to protect personal information. While we strive for reasonable security, no method of transmission or storage is completely secure.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe we have unintentionally done so, please contact us so we can delete the data.

8. Do-Not-Track Signals

Because no uniform standard exists, OSO does not currently respond to browser-based Do-Not-Track (DNT) signals.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will be revised when changes are posted. Continued use of the Site signifies acceptance of the revised Policy.

IMPORTANT: To add texting to any business number, the company must submit a registration form to The Campaign Registry . This is a government agency that reviews and approves all Business Texting Applications.

The main criterion is having the proper opt-in, opt-out, and privacy policy compliance language on your company website. Currently you do not have the language in place, so we cannot submit the form. We will not be able to add texting until the proper language is in place and viewable

10. With Whom Do We Share the Information We Collect?

We may share the information we collect through this Site, as on this page, and in any applicable Privacy Notices, except for mobile information. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All categories listed exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for trusted service providers who assist us in operating our business and who keep your information confidential.

Our Franchisees. Lawn Doctor may share the information collected through this Site with our franchisees. Our franchisees may use your information to contact you with offers and advertisements, to invite you to participate in surveys, to provide customer service, and for other purposes identified in this Policy and any applicable Privacy Notices.

11. Contact Us

OSO Pest Control
216 Avenida Fabricante, Suite 208
San Clemente, CA 92672

  • Phone: 949-284-0043
  • Email: office@osopest.com
  • Website: www.osopest.com
  • Servicing Hours: 8:00 am - 5:00 pm Monday - Friday | Closed Saturday | Closed Sunday
  • California Structural Pest Control Board License: PR 9832
  • Instagram: @oso.pest
  • LinkedIn: linkedin.com/oso-pest-control

By using our Site, you acknowledge that you have read and understood this Privacy Policy.