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Frequently Asked Questions

Questions are natural when you’re inviting someone into your home. Below you’ll find clear, no-guesswork answers about our OSO360° plans, inspection-first process, science-driven, eco-safe treatments, flexible scheduling, and the communities we serve here in Orange County, everything you need for more protection and more peace of mind.

What kinds of pests do our treatments actually work on?

Our treatments are effective on ants, roaches, spiders, mice, and more. If you're dealing with something specific, just ask—we’ll tailor the plan to fit.

Can you handle seasonal pest surges in my area?

Absolutely. Our team understands the seasonal cycles of coastal Southern California pests and adjusts service frequency and treatments to keep them in check year-round.

Do you service both homes and businesses in these areas?

Yes. We provide residential and commercial pest control throughout our service areas, with plans tailored to each type of property.

How do you handle pests that are common in my specific area?

Because we are local, we know which pests are active in your community and how they move with the seasons. We tailor treatments to address the exact issues your area faces.

Do you only service coastal cities?

Our focus is on Southern California’s coastal communities, but we also protect nearby inland neighborhoods. If you are unsure whether we cover your area, give us a call and we will confirm.

What values guide your business?

Reliability, integrity, and respect are our foundation. We do the right thing, treat homes like our own, and never settle for “good enough.”

How do you protect people, pets, and the planet?

We use targeted, low-impact treatments that are safe for kids, pets, and pollinators. Sustainability shapes our every step, from product choice to application methods.

How does being local help your customers?

We know coastal Southern California’s unique pest challenges and seasonal patterns. You’ll often get the same technician who knows your home and your neighborhood.

Why call it “Thoughtfully Modern” pest control?

We mix proven science with modern tools, eco-safe products, digital reports, and flexible scheduling to make pest control safer, easier, and more transparent.

What makes OSO different from other companies?

We’re local, family-owned, and built in California. Our science-driven, eco-responsible approach delivers results without upsells or scare tactics, and we always show up when we say we will.

Do you offer one-time treatments?

Yes; we do-but we’re big believers in long-term solutions. If you just need a one-time service; we’ll let you know what to expect and how to make it last.

How soon can you schedule a visit?

We do our best to offer next-day service; especially for San Clemente locals. Give us a call and we’ll get you on the schedule as quickly as possible.

Do you offer after-hours service for businesses?

Yes. We offer flexible scheduling; including after-hours and weekend service; to minimize disruption to your team; customers; and day-to-day operations.

Do I have to sign a long-term contract?

No long-term contracts required. Our services are subscription-based; and you can cancel anytime. We work hard to earn your trust-not lock you in.

Do I need to be home for the inspection?

For our first visit; yes-it helps us understand the full picture and walk the property with you. Follow-ups can often be done with exterior access only.

Can you customize a plan for our industry?

Absolutely. We tailor every commercial service plan based on your property type; industry regulations; and pest history. No one-size-fits-all solutions here.

How do you ensure treatments don’t disrupt operations?

Our team uses low-impact; eco-safe treatments applied with care and precision. We focus on discreet service that protects your space without drawing attention.

Are there any hidden fees I should know about?

No hidden fees here. We’re upfront about everything. Larger properties may have a size-based fee; and all add-ons are optional and clearly priced.

Why is there an initial service fee; and what does it cover?

The initial service fee covers a thorough first treatment to reset your home’s pest baseline. It includes a full inspection; targeted treatment; and setup for long-term prevention.

Do I need to do anything to help the treatment work better?

Yes. Sealing cracks; reducing clutter; and trimming plants all help. We’ll give you custom tips after each visit. Not sure what to do? Just ask-we’ll guide you.

Will I keep seeing bugs after you spray?

You may see increased activity as pests come in contact with the treatment. That usually settles within a week. Ask us if you're unsure what’s normal.

How often do I need service?

Most treatments last about 60-90 days. Seasonal or recurring service is best for year-round protection; especially in high-activity areas like coastal SoCal.

Oso Pest Control expert unloading equipment from an Oso truck.

Ready for fast, friendly,
reliable protection?

Schedule an inspection or call us. Our local team is here to help.